Privacy Policy

OFS Fitel, LLC. ("OFS") has long recognized that individuals with whom we conduct business value their privacy and OFS is committed to protecting Your privacy online. Please read this Privacy Policy to understand how Your personal information will be treated as You make full use of Our many offerings. The Privacy Policy may change from time to time, so please check back periodically.

This Privacy Policy covers OFS's treatment of personally identifiable information that OFS may collect when You are on the OFS Site. This Privacy Policy does not apply to the practices of companies that OFS does not own or control, or to people that OFS does not manage or employ. This Privacy Policy only applies information which OFS collects from You on the OFS Site.

You can visit most areas for the OFS Site without revealing who You are or providing any information about Yourself. However, some of Our services require that You identify Yourself in order to enable the services. In such circumstances, OFS may request and collect personal information from You, including Your name, address, zip code, email address, company name, and home telephone number, business telephone number, and facsimile number. Your response to these inquiries is strictly voluntary. OFS also accepts emails from You, as such, when You send us an email, we will have the contents of Your email as well as Your email address. When processing an order for a product or service or setting up an account, OFS may also collect information regarding Your credit card number, name of account, expiration date and billing address.

OFS may receive personally identifiable information from Our business partners. OFS also automatically receives and records information on Our server logs from Your browser, including Your IP Address, Cookie information and the page and information requested as part of its analysis of the use of the Site. This information is collected automatically and requires no action on Your part.

Once You send OFS an email or otherwise provide personally identifiable information to OFS, You are no longer anonymous to us.

OFS uses Your information for five (5) general purposes: (1) to fulfill Your request for certain information and services and assist in order processing; (2) customize Your experience to the Site; (3) to contact You about Our products or services that can assist You in Your business; (4) to ensure the security of the Site; and (5) enable OFS to analyze general information for business development purposes to improve the Site's web-based services.

OFS will not sell or rent Your personally identifiable information to any third party other than as necessary to provide the products or services requested by You, in furtherance of a change in control of OFS or if OFS is adjudicated bankrupt. Notwithstanding the foregoing, in cases where OFS believes, in its sole discretion, that OFS's business interests will be served, OFS may share Your information (with the exception of credit card and account status) with OFS affiliates, subsidiaries and business partners for the purpose of alerting You about new products and services to improve Your competitive edge.

Other than as expressly provided herein, OFS will send personally identifiable information about You to other companies or people only when: (1) We have Your consent to share the information; (2) We need to share the information to provide a service You have requested; (3) We need to send the information to companies or people who work on behalf of OFS to provide a service to You; (4) We respond to subpoenas, court orders or other legal processes; (5) We find that Your actions on Our Site violate the OFS Terms of Use, or any usage guidelines for specific products or services; or (6) We need to share the information to ensure the security of the Site and accuracy of the service.

As part of offering and providing customizable and personalized services, OFS uses cookies to store and sometimes track information about You. Cookies are small text files that a web site can send to user's browser for storage on the hard drive. Cookies can make use of the web easier by saving status and preferences about a web site. You should note that cookies cannot read data off Your hard drive. Your web browser may allow You to be notified when You are receiving a cookie, giving You the choice to accept the cookie or not. By not accepting the cookies, some pages of the Site may not fully function and You may not be able to access certain information from the Site.

Generally we use cookies to: (1) Remind us who You are and to access Your information (stored on Our computers) in order to deliver to You a better and more personalized service; (2) Estimate Our audience size. Each browser accessing OFS is given a unique cookie that is then used to determine the extent of repeat usage, usage by a registered user. This information collected by cookies is sometimes called "clickstream" or "click trail" and may also describe pages You have seen on Our site; and/or (3) Track Your user pattern, preferences and how long You stay on a particular page.

Coupled with cookies, we also collect IP Addresses. When Your web browser requests a web page or email from another computer on the Internet, it automatically gives that computer the address where it should send the information. This is called Your Internet Protocol Address ("IP Address"). OFS receives IP Addresses from all users because this information is automatically reported by Your browser each time You view a web page. IP Addresses may be used for various purposes, including to: (1) Diagnose service or technology problems reported by Our users or engineers that are associated with the IP Addresses; (2) Estimate the number of users visiting OFS, how often they visit the Site, and what parts of the Site they visit most often; (3) Send the most appropriate advertising or service and product information based on information derived from Your IP Address; or (4) Assist companies or persons who provide information on Our Site to track visits to their pages.

As set forth in the Agreement, OFS may provide link(s) on the Site to external sites as a convenience to You. The inclusion of any external link(s) does not imply OFS's endorsement of the owner or operator of the external site, the external site, or the products and/or services promoted or sold on the external site. Please note that if you link to an external site from the Site, any information You reveal on that external site is not subject to this Privacy Policy and You should consult the privacy policies of each external site that You visit. OFS is not responsible for the privacy practices or the content of such external sites.

The security of Your personally identifiable information is important to us and we treat Our data as assets that must be protected against loss and unauthorized access. OFS employs reasonable information security techniques. Despite these security measures, no security system is absolute. OFS DOES NOT REPRESENT AND WARRANT THAT YOUR PERSONALLY IDENTIFIABLE INFORMATION WILL BE PROTECTED AGAINST LOSS, MISUSE OR ALTERATION BY THIRD PARTIES.

OFS retains Your personally identifiable information, as necessary, for business purposes and as required by government regulation. We dispose of records and delete information when Our record period(s) expire.

Before submitting personally identifiable information on the Site, You will be given the option of receiving recurring informational and promotional emails from OFS, its affiliates, subsidiaries, or business partners for the purposes set forth above. You will also be given the option of receiving telephone calls from customer service representatives of OFS, its affiliates, or business partners to gather information about Your experiences with the Site or OFS goods and services. You may opt-out of receiving these emails and/or phone calls prior to submitting Your personally identifiable information by so indicating.

You can always contact us in order to (i) delete Your personally identifiable information from Our systems; (ii) update Your personally identifiable information previously provided to us by contacting us.

Contact Us:
OFS Fitel, LLC.
2000 Northeast Expressway
Norcross, GA 30071

Phone: 888.342.3743
Contact Us

Back to Top